Our service call fee  is $95.00. This fee includes both a full diagnostic and a written repair estimate. If you need service for multiple appliances at the same location, the fee for the first appliance remains $95.00, while each additional appliance is just $50.00. Should you decide to proceed with the repair, the total service call fee will be credited toward your final invoice

With years of hands-on experience and deep industry knowledge, we stand confidently behind our work. That’s why we offer up to a 5-year warranty on most parts we install and a 30-day warranty on labor. When you choose us, you’re choosing reliable, long-lasting repairs backed by professionals who truly care.

Our service vans are fully stocked with a wide range of genuine factory parts, allowing us to complete most repairs on the spot—even complex ones. However, with dozens of appliance models and hundreds of parts on the market, it’s not always possible to carry every single component. If a special part needs to be ordered, we’ll handle it quickly and professionally—most parts arrive within 3–5 business days, and we’ll return promptly to complete the repair. We keep you informed every step of the way because your time and satisfaction matter to us.

Call Us 24/7 to Schedule your Appointment or Choose to Schedule your appointment Online. You will get an email and text confirmation of your appointment.  On the Day of your appointment we will also text you to  let you know that the technician is on his way, approximately 30-40 minutes before his arrival.

We accept ONLY following types of payments: credit and debit cards, cash.

We’re here when you need us—day or night. Our friendly team offers 24/7 live phone support to assist you anytime. Most repairs are scheduled Monday through Saturday between 8 AM and 9 PM, but if you’re facing an urgent issue, our technicians are also available for emergency service during late nights, weekends, and holidays—at no extra cost. Just give us a call, and we’ll find an appointment time that works best for you.

No, we don’t. We are appliance repair company and this is the only business activity we are engaged in. And we don’t have any information about other companies selling and buying used appliances

We’re unable to install customer-supplied parts. To ensure the highest quality of service and reliability, we only use genuine factory parts sourced from our trusted suppliers. This allows us to offer up to a 5-year warranty on most parts we install. We appreciate your understanding and would be happy to assist with the complete repair using our certified components.

Yes, Sub-Zero appliances are absolutely worth repairing. These premium units are designed to last 20+ years, and a professional repair can often restore full function for far less than the cost of replacement. In rare cases, a technician may find that a unit is beyond economical repair—but this can only be determined after a full on-site inspection and diagnostic.

Sub-Zero and Wolf appliances are built to the highest standards and are known for their longevity. With proper maintenance, Sub-Zero refrigerators typically last 25 to 30 years, while Wolf cooking appliances often perform reliably for 20 to 25 years or more. Regular service can help extend their lifespan even further.

Since Sub-Zero refrigerators are built-in and often hardwired, unplugging them isn’t usually an option. To defrost the unit, turn it off using the control panel inside—press and hold the ‘Power’ or ‘Unit On/Off’ button until the lights and fans shut down. On some models, you may need to press the ‘+’ key several times to reach the ‘Off’ setting. Once the unit is off, leave the doors open to allow the ice to melt naturally for 24-48 hours. Place towels at the base to absorb any water. If you’re unsure how to locate or use the controls, just give us a call—we’re happy to walk you through it.

We proudly service the entire Orange County area! No matter where you’re located—from coastal cities like Newport Beach and Laguna Niguel to inland communities like Irvine, Anaheim, or Fullerton—our expert technicians are ready to help. If you’re unsure whether we cover your location, just give us a call—we’re happy to confirm and schedule a visit.

Yes, it’s normal for the area between the refrigerator and freezer compartments—often called the ‘mullion’—to feel warm. Sub-Zero uses a heat loop in this section to prevent condensation and moisture buildup. However, if the area feels unusually hot to the touch, it could be a sign of dirty condenser coils or another issue. In that case, it’s best to schedule a service visit.

Yes, we specialize in repairing vintage and older Sub-Zero and Wolf models. Our technicians are trained to work on legacy units and have access to genuine or compatible parts through trusted suppliers. If your appliance is still structurally sound, a professional repair can often restore it to excellent working condition—saving you the cost of a full replacement.

Our technician will arrive in a marked service vehicle, wear shoe covers, and place protective mats. After inspection, they’ll explain the cause, provide a transparent estimate, and proceed only with your approval. Once complete, the work area is cleaned and you’re given a detailed service record and warranty information.

In most Orange County locations we offer same-day or next-day appointments. We arrive on time, prepared with OEM parts for many common failures, so repairs are often completed in one visit.